Xcel Energy

Manage Your Xcel Energy Service

To start, stop, or transfer your electrical or gas utility service, visit Xcel Energy's Service Page.

To Report an Electrical or Gas Emergency

  • Medical Emergencies: Call 911
  • Electrical Emergency / Power Outage: 1-800-895-1999
  • Gas Emergency / Gas Odor: Call 911 or 1-800-895-2999
  • Outdoor Lighting Outage: 1-800-960-6235

 If you detect a sulfur or rotten egg smell, it may indicate a natural gas leak. This odor is added by Xcel to help detect gas leaks. If you smell gas: leave your home immediately—do not turn electrical devices on or off, and avoid using garage door openers or anything that could cause a spark. Once safely outside, call 1-800-895-2999 or dial 911.