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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Main

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  • Visit the Staff Directory to find all department and staff contact information.
    Main
  • Use the FAQs module to easily find answers to the questions you ask the most.
    Main

Building Permits and Inspections

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  • Most permit applications list fees. Some residential building project valuations are based on square footage. Many permits are based on a flat fee effective January 1, 2018.  ePermits are now available for flat fee permits.

    Building Permits and Inspections

  • Yes, the City requires a fence permit for any new fences that are installed or if fence sections are being replaced. This permit helps ensure that the fence meets zoning requirements, such as where it can be located on the property, maximum height requirements, and type of fencing material.

    A copy of the fence permit can be found here: Fence Permit Application

    Some of the fence requirements to be aware of:

    • Property lines must always be confirmed by the property owner prior to the installation of a fence. 
      • The City does not have service for finding your property pins. This can be done by the homeowner with the use of a metal detector. If you are unable to find your property pins, you will need to obtain a notarized consent form that is signed by your neighbors stating that they are ok with where you are placing your fence or have a survey of your property done.
    • Fence Height Maximums
      • Front Yard
        • Fences made of wood or other materials that are not 50% see through- 3.5 feet maximum height.
        • Fences made of chain link, picket, wrought iron or another approved material that is 50% see through - 4 feet maximum height.
      • Rear Yard
        • Rear yard fences can be up to 6 feet in height regardless of the material.
    • Corner lot properties cannot place a fence within the visibility triangle area. This applies to corner lots that abutt an intersection or an alley that goes onto the main road. Please contact the Community Development Department (651-554-3270) with questions about this.
    Building Permits and Inspections

Engineering

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  • The city does not survey lot lines. You may be able to find your lot lines by finding your property irons (iron rods driven in the ground on property corners) by using a metal detector and knowledge of your lot dimension. Property information is available on the Dakota County GIS website.
    Engineering

Planning & Zoning

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  • Before installing a fence, constructing new buildings, or doing landscaping, it is important to know where your property ends and your neighbor's property begins. Existing fences or trees are not an accurate way to gauge where a property line is.

    There are a few ways to find your property lines:

    1) Locate Your Property Markers Using a Metal Detector

    If the property has previously been surveyed, homeowners can use a metal detector to locate the iron monuments that were placed at each corner of the property by the surveyor. Stringing a line between corners establishes the property line. Specific instructions on how to locate property markers can be found here.

    2) Hire a Licensed Professional Surveyor 

    Licensed surveyors make precise measurements to determine property boundaries. In addition to finding property markers, surveyors are able to replace property markers if they have moved from their correct position. For an additional charge, a licensed surveyor can create a certificate of survey for your property which is a detailed map of your property which the licensed surveyor has signed to attest to its accuracy. A certificate of survey is a legal document that can be useful if you are engaged in a property line dispute. Hiring a licensed surveyor is an easy and highly accurate way to determine where a property line is.  The Minnesota Society of Professional Surveyors has a list of surveyors that work in Dakota County. You can access this list here. After opening the page, please select "Dakota" in the list of counties served to find surveyors that work in South St. Paul.

    If there is a dispute about property lines, homeowners are advised to obtain a legal survey by hiring a professional surveyor. Unfortunately, the City is not able to help resolve property line disputes.

    Planning & Zoning

  • Yes, the City requires a fence permit for any new fence that is installed and for an existing fence that is being replaced. This permit ensures that any fence put up in South St. Paul meets the fence height, location, and material requirements found in Section 118-199 of the City Code.

    Fence permit application can be found here: Fence Permit Application

    Residents should be aware of the following fence requirements:

    • Property lines must always be confirmed by the property owner prior to the installation of a fence. 
      • The City does not have service for finding your property pins. This can be done by the homeowner with the use of a metal detector. If you are unable to find your property pins, you will need to obtain a notarized consent form that is signed by your neighbors stating that they are ok with where you are placing your fence or have a survey of your property done.
    • Fence Height Maximums
      • Front Yard
        • Fences made of wood or another approved material that is not 50% see-through- 3.5 feet maximum height.
        • Fences made of chain link, picket, wrought iron or another approved material that is 50% see-through - 4 feet maximum height.
      • Rear Yard
        • Rear yard fences can be up to 6 feet in height regardless of the material.
    • Corner lots may have additional fence height restrictions. Please contact the Community Development Department  (651-554-3270) with questions about corner lots.
    • Corner lot properties cannot place a fence within the visibility triangle area.  This applies to corner lots that abut an intersection or an alley that goes onto the main road. Please contact the Community Development Department (651-554-3270) with questions about visibility triangles.
    Planning & Zoning
  • If the garage is in the rear third of the property, it must be set back a minimum of three feet from the side property line, and three feet from the rear property line, unless the garage door opening faces towards the alley, when it must be a minimum of eight feet back from the rear property line. Please review the Site Plan handout for further information.
    Planning & Zoning

Community

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  • Dog and cat licenses are handled by the city clerk's office. Forms are available at the city clerk's office or at City Hall.
    Community

Engineering - Sidewalks

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  • The adjacent property owner is responsible for clearing the sidewalk of snow and ice within 12 hours after a snowfall. Please call the Code Enforcement Officer to report a complaint about sidewalk shoveling at 651-554-3216.

    Engineering - Sidewalks
  • The City is responsible to implement a program for annual inspection for sidewalk maintenance and repair. If the resulting inspection finds a vertical gap of ¾ inch or more between sidewalk panels, it is considered a tripping hazard. Once a trip hazard is found, City staff will mark the sidewalk with paint to delineate the location of the repair and notify property owners by letter for the necessary repairs.
    Engineering - Sidewalks
  • The beautiful tree-lined boulevards are a valuable South St. Paul amenity. However, one of the results of this amenity is tree roots can push up sidewalk panels and create tripping hazards. The City may make panels smaller (but not less than 4’ in width) around the tree in order to accommodate the tree roots. When the sidewalk panel is removed, the contractor will cut and grind up the tree roots under the panel before pouring the replacement sidewalk panel. The City Policy recognizes that the tree roots may push up the panel again, and if it happens within 6 years of the sidewalk repair, the City will pay 80% of that repair.
    Engineering - Sidewalks
  • The City will not remove a boulevard tree unless it is dead or dying. A tree will be replaced if the boulevard is of sufficient width to limit future damages to City infrastructure and if the replacmeent tree can be located in an area that will support tree growth.
    Engineering - Sidewalks
  • The property owner has a choice to contract privately for the necessary repair work or have the City’s contractor complete the work. The City competitively bids or quotes the sidewalk improvement project each year. The City awards the project to the lowest responsible, licensed and bonded, bidder and City staff will perform the construction administration. If you choose to contract the necessary repair work privately, the contractor must be licensed and bonded by the City and written notice provided to the City Engineer’s office along with a completed permit application to complete the work.
    Engineering - Sidewalks

Engineering - Trees

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  • Please contact the Public Works Department at 651-554-3225 to put your address on the tree trimming list.
    Engineering - Trees

Water Utility Billing

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  • Your water meter is located inside. It can be found in the basement where the water main enters your home. It is important to know where your main enters your home because this is also where a main shut-off valve is located.
    Water Utility Billing
  • The City bills customers on a quarterly basis.
    Water Utility Billing
  • You cannot always tell if you have a leak. Reading your meter last thing at night and first thing in the morning, will show if water was used. If water was used you should know where it is going. If the meter reading increased you may have a leak.
    Water Utility Billing
  • Billings are based on actual water consumed. It is possible that you may have a leak or other unintended use (toilet running, water softener continuously cycling, etc.). Meters cannot run fast; when a meter malfunctions it does not record the water flowing through it. 

    Water Utility Billing
  • The City does not set up formal payment arrangements. Partial payments and pre-payments are accepted at any time. Any balance remaining after the due date will be assessed a penalty of 5% .

    Water Utility Billing

Building - Time of Sale

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  • Time of Sale reports are good for one year for the current owner.
    Building - Time of Sale
  • The buyer may assume the hazardous items by submitting the buyer acknowledgement letter and a copy of the time-of-sale report for approval prior to the sale of the property.
    Building - Time of Sale

Public Works - Water - About Our Water

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  • The level is typically 18 grains or 307 parts per million hardness.
    Public Works - Water - About Our Water
  • It is important you are made aware that false claims, deceptive sales pitches, or scare tactics have been used by some water treatment companies. Every person has a right to decide what is best for themselves and their family, and you may choose to install additional water treatment to further lower the levels of contaminants of emerging concern, chlorine, and other chemicals in your water. However, you should be extremely cautious about purchasing a water treatment system. If you are considering the purchase of a home water treatment system, the Minnesota Department of Health (MDH) recommends the following: • Make sure the treatment system/device you are considering is certified to achieve the results being claimed. Reliable certifiers include: NSF International, Underwriters Laboratories (UL), and the Water Quality Association (WQA). • Make sure the treatment system/device actually addresses whatever issue you are concerned about – no one system will treat all water quality problems. • Work with a reputable water treatment company. • Verify that the installation is done by a licensed plumber or licensed water conditioning contractor (as required by state law). Such plumbers and contractors are licensed through the Minnesota Department of Labor and Industry (http://www.dli.mn.gov/ccld/PlumbingLookup.asp). • Compare water treatment systems and prices. • If you live in a city, contact your local water system for more information regarding your water quality. • If you are contacted by a company to test your water and they say they are working with the city or a state agency, ask for their contact person at the city or state. • Make sure you understand how to properly use and maintain the system; otherwise it may not work properly and, in some cases, can even make your water quality worse. Be wary of companies claiming their system is maintenance-free. Beware of any sales pitch that involves one or more of the following: • Reciting a list of recent groundwater contamination problems across the state, regardless of whether the contamination actually affects the resident or not. • Conducting a series of in-home “water quality tests” that the salesperson claims indicate the presence of contamination, when in fact they may simply indicate the presence of naturally occurring minerals in the water. • Misrepresenting state and federal drinking water standards, claiming the resident’s water exceeds those standards, and implying the water is unsafe to drink. • Offering a “one-time only” offer of a water treatment system at a “greatly reduced” price, when in fact the systems may be sold at inflated prices. Anyone who believes they have been provided false or misleading information or that they have been subjected to unfair or high-pressure tactics in the course of a sales visit should contact the Minnesota Attorney General’s office Consumer Complaints division at 651-296-3353 or 800-657-3787 or online at: http://www.ag.state.mn.us/Office/Complaint.asp MDH has more information about drinking water and home water treatment systems on their website at: http://www.health.state.mn.us/divs/eh/wells/index.html http://www.health.state.mn.us/divs/eh/water/factsheet/com/pou.html
    Public Works - Water - About Our Water

Engineering - Water - Watering Schedule

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  • The sprinkling ban is every day between the hours of 10 a.m. to 5 p.m. This applies to all property within the City of South St. Paul.
    Engineering - Water - Watering Schedule
  • The city is required by the Department of Natural Resources (DNR) and the Minnesota Department of Health (MDH) to have a Water Supply Plan. This Water Supply Plan is also part of the city's Comprehensive Plan.
    These plans are required and must be approved by various state agencies. The DNR is requiring cities to adopt several conservation measures before they will approve the Water Supply Plan. One of these measures is lawn sprinkling ban during the hours of highest water evaporation.
    Another measure is changing the water rate structure to charge more for water use as the use increases. In order for the MDH to issue the city its 2011 Water Appropriations Permit, the city had to get the DNR approval of the Water Supply Plan.
    Therefore, the city, like all other cities, had to institute a lawn sprinkling ban. The city bans lawn irrigation between the hours of 10 a.m. to 5 p.m. everyday. This ban is good common sense and has been widely practiced in other cities for several years.
    Engineering - Water - Watering Schedule
  • Yes, but when the kids are not playing in the sprinkler, turn the sprinkler off.
    Engineering - Water - Watering Schedule
  • Yes. Be sure to use a shut-off nozzle on your hose, do not waste water by letting it run freely out of the hose. The recommended greeng method of washing your car at home is to wash it on the grass.
    Rinse the car off with a hose. In this way, you have used a minimum of water, and the dirty, soapy water will be filtered by the lawn instead of going directly into the city’s storm drain.
    Engineering - Water - Watering Schedule
  • Soaker hoses are a great way to water your garden, shrubs, and trees. These hoses minimize the water lost to overspray, runoff, and evaporation. However, the sprinkling ban does not allow unattended watering from 10 a.m. to 5 p.m. each day.
    Engineering - Water - Watering Schedule
  • You may hand water your garden, however it is recommended you use a shut-off valve on your hose. A green recommendation is to use a watering can in stead of your hose.
    Engineering - Water - Watering Schedule
  • The city will allow you to water your grass seed or new sod. While seed requires more consistent watering to keep it wet but without puddles, sod should be watered in the early morning, in the evening, and on very dry and hot days, at mid-day.
    Engineering - Water - Watering Schedule
  • The city will leave a notice on your door reminding you of the sprinkling ban the first time. However, further violations will result in a $25 administrative fine, and will double with each subsequent violation within a 12-month period.
    Engineering - Water - Watering Schedule
  • Call the city’s Engineering office at 651-554-3210 or the city’s Public Works Department at 651-554-3225.
    Engineering - Water - Watering Schedule

Police

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  • Fingerprinting will be done only for residents of South St. Paul and those companies within the city of South St. Paul for a fee of $20. We are unable to provide fingerprint cards.
    Police
  • Copies of police reports should be requested in writing. You may print out a copy of the South St. Paul Police Department Request for Police Data provided on this web site. Once the form is complete, submit it to the Department in person. Many reports are available at no charge. The Police Department attempts to fill requests as soon as possible. However, information on some reports may be private or confidential. Therefore, the private or confidential information must be separated before copies can be released. As this process takes time, it may take up to 10 days to process requests.
    Police
  • Driving records may be obtained through the Department of Public Safety. Forms are available in the Police Department or you may contact the DPS directly at: (651) 215-1335. You may also visit the DPS website at: www.mndriveinfo.org.
    Police
  • You may request a printed copy of your own criminal history record by writing or visiting the BCA office. You will receive both public and private data. Written requests must include: full name with correct spelling, date of birth and any other names used, including maiden and former married names. Enclose a personal check, money order, cashier's check, certified or business check, for $8.00 made payable to the BCA. Include a self-addressed, stamped envelope. Response time for mail requests is approximately two weeks. The mailing address for the BCA is: Minnesota Bureau of Criminal Apprehension, Criminal Justice Information Systems - CHA, 1430 Maryland Avenue East, St. Paul, Minnesota 55106. The BCA telephone number is: (651) 793-2400. Lobby hours are 8:15 a.m. - 4:00 p.m. Monday through Friday. The lobby is closed on holidays. Please come prepared with an acceptable form of identification, i.e., driver's license. Fingerprints may be required to verify your identity. There is no fee charged to view your record.
    Police
  • The City of South St. Paul does not have emergency snow routes. However, all publicly owned and maintained streets and alleys will be plowed curb-to-curb for snowfalls of 2" or more. Once city crews have completed plowing the initial curb-to-curb routes, the Police Department is notified to begin tagging cars (snowbirds) which were not moved during the initial (first pass) snowplowing operation. Tagged (cited) cars that are not moved will be towed beginning at 9:00 a.m. the next morning so city crews can complete curb-to-curb plowing of the city streets. To receive a notification to your e-mail account or a text message to your cellular phone, complete the “Snowbird Notification” form provided on this website.
    Police
  • All vehicles towed by the South St. Paul Police Department are taken to South East Towing, 7401 Dickman Trail, Inver Grove Heights, Minnesota. You may contact South East Towing at: (651) 451-9721.
    Police
  • Under 12: Sunday - Thursday 9:00 p.m. - 5:00 a.m. Friday & Saturday 10:00 p.m. -m 5:00 a.m. 12 – 14: Sunday - Thursday 10:00 p.m. - 5:00 a.m. Friday & Saturday 11:00 p.m. - 5:00 a.m. 15 – 17: Sunday - Thursday 11:00 p.m. - 5:00 a.m. Friday & Saturday Midnight - 5:00 a.m.
    Police
  • The Police Department does not respond to calls regarding feral cats. There are a number of non-profit organizations available who may be willing to take them. Some organizations are: Animal Ark: (651) 772-8983 Feline Rescue: (612) 423-2689 Pet Haven: (952) 831-3825 Stray/Feral Cat Rescue: (651) 766-6754/(651) 486-7522 Woodbury Humane Society: (763) 412-4969 Be advised these organizations may charge a fee for the cat removal.
    Police
  • Car seat inspections are conducted once a month. You may contact the Police Department at (651) 554-3300 for the exact date and to schedule an appointment.

    Police
  • South St. Paul has five (5) warning sirens to signal bad weather. They are located at: 1st Avenue South/Warburton 17th Avenue North/3rd Street North 18th Avenue South/Alice Court City Hall (125 3rd Avenue North); and Kaposia Park (1028 Wilde Avenue).
    Police
  • Sec. 15-7 of the City Ordinance states "There can be no more than one dog, six months of age or older, for each 2,500 square feet of lot area comprising the premises for the dog."
    Police
  • Sec. 15-8 of the City Ordinance states "There can be no more than four cats, six months of age or older on any residential premises within the city."
    Police

City Clerk - Licenses

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  • Yes. There can be no more than one dog, six months of age or older, for each 2,500 square feet of lot area comprising the premises for the dog. There can be no more than four cats, six months of age or older on any residential premises within the City.
    City Clerk - Licenses
  • No, you do not need a license for a garage sale. Garage sales may not last longer than four consecutive calendar days, may not be held more than twice each year at the same address and garage sales shall be conducted so as not to obstruct or interfere with pedestrian or vehicular traffic.
    City Clerk - Licenses
  • The City does require approval of Charitable Gambling Premise Permits and Lawful Gambling Exemptions. The Minnesota Gambling Control Board regulates and approves all gambling licenses in accordance with City Code Chapter 11. Forms are issued and provided by the Minnesota Gambling Control Board.
    City Clerk - Licenses
  • To check out a business, you can call the Better Business Bureau.

    City Clerk - Licenses

City Clerk - Rental Housing Licensing

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  • No, if those persons are legally related to each other in a linear relationship such as spouses, grandparents, parents, children, grandchildren and siblings. Family does not include branching relationships such as aunts, uncles or cousins.
    City Clerk - Rental Housing Licensing
  • Rental licenses are good for a period of one year and expire on May 31st of each year.
    City Clerk - Rental Housing Licensing
  • Yes. All rental properties must be inspected by a licensed Housing Evaluator. Rental inspections are valid for a period of three years. The City will also accept a Time-Of-Sale Inspection report in lieu of a rental inspection but must be dated one year from the date of the rental license application. A listing of Housing Evaluator can be found on the Rental Housing Licensing page.

    City Clerk - Rental Housing Licensing
  • No. You cannot submit a Section 8 Housing Report in lieu of a rental inspection.
    City Clerk - Rental Housing Licensing

Recycling

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  • You must contact your garbage hauler to obtain a bin; haulers provide bins for their residential and commercial customers.

    Recycling

City Clerk - Elections & Voting

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  • Legisative Districts can be found on the State's website.
    City Clerk - Elections & Voting
  • You can find out where your polling location is located by visiting the Secretary of State's website or by calling the City Clerk's Office at 651-554-3200.
    City Clerk - Elections & Voting

Parks & Recreation

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  • You can register for Parks & Recreation in person at 125 3rd Avenue North in South St. Paul. We accept cash, check, Visa, Discover, American Express or MasterCard. Some program registrations can be mailed with check payment to the Parks & Recreation Department. Online registration is also available and is a convenient way to register for programs. VISA, Discover, American Express and MasterCard are accepted. Click on the Online Registration tab on the Parks & Recreation Department home page for instructions. You may need to contact our office for your household information, please call 651-366-6200.

    Parks & Recreation

Public Works - Water - Water Meter Replacement

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  • Water meters and their registers often lose accuracy as the age. therefore, they must be replaced every 20 to 25 years. In addition, the new sytsem will include new water meter technology that will save labor time, ensure accuracy, and minimize the need for utility employees to go on the private property of residents.
    Public Works - Water - Water Meter Replacement
  • The new water meter transmits a radio signal that is picked up by a City water meter reader as the reader drives by with a special reading device.
    Public Works - Water - Water Meter Replacement
  • Most water meters are located about three feet off the floor in the basement of your home. It is usually located on the wall facing the street. Water meters can sometimes be found in pits in older homes. The meter is not located outside. If you have a basement that has been finished, occasionally meters have been placed behind walls, in cabinets or other remodeled areas. In some new condominiums, individual water meters are located in a utility room on the first level.
    Public Works - Water - Water Meter Replacement
  • Your current water meter is a device with a round face attached on each side to your water pipes. The face has dials and the numbers on the bottom read like a car odometer. Your new meter will have a digital face without dials, and you will not see a meter reading unless you shine a flashlight into the light sensor.
    Public Works - Water - Water Meter Replacement
  • Your existing water meter will be replaced with a new water meter that contains a radio transmission device. It transmits the reading and a unique ID from the meter to a receiver that the meter reading staff uses.
    Public Works - Water - Water Meter Replacement
  • Yes. The new meter is required for future billing.
    Public Works - Water - Water Meter Replacement
  • This is not an option; all meters will be changed.
    Public Works - Water - Water Meter Replacement
  • There is no charge to individual customers for the meter replacement with the standard antenna. The new meters are an investment in our infrastructure that will improve billing efficiency and customer service. If you are interested in alternate meter options, there are additional charges.
    Public Works - Water - Water Meter Replacement
  • Yes, the water meter is located inside the home.
    Public Works - Water - Water Meter Replacement
  • Installers will remove the old meter, install the new meter and clean up the area, if needed. Installers will have you sign a digital reader acknowledging the new meter has been installed, and provide you with an emergency phone number in the event you have questions or concerns after the installation.
    Public Works - Water - Water Meter Replacement
  • For your peace of mind, we require that an adult be present during the installation. The installer will not enter your home unless authorized to do so by someone 18 years old or older. The installer will not enter your home if your children are alone.
    Public Works - Water - Water Meter Replacement
  • If you are a tenant, you will be asked to provide the installer with access to the meter. We also ask that you notify the owner of the property about the notification letter you received.
    Public Works - Water - Water Meter Replacement
  • If you have tenants but do not reside on your property, you are responsible for calling the installer for an appointment and for providing access to the meter.
    Public Works - Water - Water Meter Replacement
  • The City of South St. Paul has contracted with Ferguson Waterworks to install the new meters. The firm was selected via competitive bidding. All Ferguson waterworks installers have completed training and background checks and will have photo identification, wear identifiable uniforms, and drive marked vehicles. If you have any questions about the person at your door, please call 1-866-241-0323 to verify the identity.
    Public Works - Water - Water Meter Replacement
  • You will receive a letter asking you to call Ferguson Waterworks to schedule an appointment. You can schedule this appointment at your convenience, Monday through Saturday. Some evening appointments are available. Installation appointments will be scheduled in two-hour windows of time, for example, 8:00 a.m. - 10:00 a.m. PLEASE DO NOT CALL to schedule an appointment until you receive a letter asking you to do so. All installations are planned to be completed in 2013.
    Public Works - Water - Water Meter Replacement
  • Installers are available Monday-Saturday 8:00 a.m. to 7:00 p.m. The schedule office is open Monday - Friday 7:30 to 5 p.m. should you need to re-schedule. The number is 1-888-818-8836 or you can schedule online at www.fergusonscheduling.com.
    Public Works - Water - Water Meter Replacement
  • You will need to contact Ferguson Waterworks prior to your scheduled appointment day. The scheduling office is open Monday-Friday 7:30 a.m. to 5 p.m. should you need to re-schedule. The number is 1-888-818-8836 or you can schedule online at www.fergusonscheduling.com.
    Public Works - Water - Water Meter Replacement
  • The project will be done throughout 2013. In most cases, the transition will be completely transparent and will not affect residents. The majority of the work will be performed during normal working hours of 8:00 a.m. - 5:00 p.m., Monday through Friday. however, arrangements for evening or Saturday installation will be available.
    Public Works - Water - Water Meter Replacement
  • The procedure for small commercial and residential water meters will be the same for scheduling purposes. Larger meters will require additional time with installers working to limit interruption of services.
    Public Works - Water - Water Meter Replacement
  • A typical residential installation will take less than 30 minutes, depending on how easily the installer can access your water meter. Ferguson Waterworks asks that you please be at home during the scheduled time. For large commercial meters, significantly more time may be required.
    Public Works - Water - Water Meter Replacement
  • The City of South St. Paul has contracted with Ferguson Waterworks to conduct this service. They will be driving marked vehicles, wearing photo identification, and wearing uniforms.
    Public Works - Water - Water Meter Replacement
  • The installer will turn off the water on either side of your old meter during the installation. A typical installation should take 30 minutes and the water will be turned back on when completed. In some cases, other repairs may be necessary, resulting in a longer interruption of service. Once water service is restored, the installer will attempt to purse any air trapped in the service line. If some air is left in the line, you may notice a sputtering sound the first time you operate a fixture. This should only last a few seconds and will not cause any harm. The first few gallons of water may be discolored. You can remove any additional air trapped din your line by running your cold water for a few minutes. Typically, the faucet on your laundry room tub can be opened to flush out trapped air.
    Public Works - Water - Water Meter Replacement
  • The installers can freeze the inlet pipe long enough to replace the meter. If the water needs to be turned off at the stop box, this may involve rescheduling the appointment. If the valve is broken by our installer, it will be replaced.
    Public Works - Water - Water Meter Replacement
  • No.
    Public Works - Water - Water Meter Replacement
  • If possible, 3 foot by 3 foot is needed.
    Public Works - Water - Water Meter Replacement
  • Please plan to have clear access to the meter when the installer arrives. The water meter is the property of the City of South St. Paul and homeowners are obligated to provide clear and unobstructed access to the water meter. If there are boxes or stored items in the way, these items must be cleared prior to the arrival of the meter installer. The installer is not allowed to move your personal items and this may delay the installation process. If, for any reason, the water meter has been covered by drywall or paneling, it is the homeowner's responsibility to ensure that the meter is accessible. It is your responsibility to make sure that the meter is completely accessible and the area is well lit.
    Public Works - Water - Water Meter Replacement
  • The installer will explain procedures for problems prior to leaving a residence. You will be provided with an emergency phone number to call should any problems arise.
    Public Works - Water - Water Meter Replacement
  • The meter needs to be accessible at any time. If you have done renovation work, your meter still needs to be accessible. This could be an access panel or other means of accessing it.
    Public Works - Water - Water Meter Replacement
  • No, your meter does not require any maintenance by the homeowner. However, you should be careful not to damage the meter or allow temperatures in your basement to drop to levels that would freeze the meter during the winter months. be especially careful of your meter freezing if you have renovated and your meter is now behind a wall or panel. You will be charged for replacing the meter if it should freeze or be damaged.
    Public Works - Water - Water Meter Replacement
  • There will be interruption of service for a few minutes during the change.
    Public Works - Water - Water Meter Replacement
  • Most meters were replaced in the mid-to-late 1980s.
    Public Works - Water - Water Meter Replacement
  • No, your water rate will not change at the time the new meter is installed. Any future water rate increases/decreases will be the result of budgeting decisions.
    Public Works - Water - Water Meter Replacement
  • Not necessarily. In come cases, your bill may increase, but only if your current meter is under-registering usage. Presently the majority of residents are paying for the water they actually use, while a few residents are only paying for a portion of the water. This condition is not fair to all customers. The new system will ensure fairness and equality for all the residents and businesses from this point forward.
    Public Works - Water - Water Meter Replacement
  • No.
    Public Works - Water - Water Meter Replacement
  • Bills will continue to be generated monthly for monthly accounts and quarterly for quarterly accounts.
    Public Works - Water - Water Meter Replacement
  • Meter readings obtained over radio frequency transmissions are 100 percent accurate.
    Public Works - Water - Water Meter Replacement
  • Your meter will be read at the same interval as it is now. If you receive a monthly bill, your meter will continue to be read monthly. If you receive a quarterly bill, your meter will continue to be read quarterly.
    Public Works - Water - Water Meter Replacement
  • You can take a reading of the water meter yourself at any time.
    Public Works - Water - Water Meter Replacement
  • You can take a reading of your meter at any time to compare to the bill.
    Public Works - Water - Water Meter Replacement
  • Yes! We'll eliminate the need for manually reading meters. Accuracy will improve. In addition to speed and reliability, we won't have to enter your home, except for period maintenance or replacement of system components, when needed. Physical reads at your residence will not be required. The new meters also have the ability to detect a possible leak in your water system. 90 day usage information on a daily basis will also be available from the new system.
    Public Works - Water - Water Meter Replacement
  • Funding for this $1.6 million project is from the City's Water Utility Fund.
    Public Works - Water - Water Meter Replacement
  • Because of the equipment and frequencies being used, the information would be extremely difficult for unauthorized acquisition or hacking.
    Public Works - Water - Water Meter Replacement
  • Yes, the new meters will have a digital display so meters can be read manually.
    Public Works - Water - Water Meter Replacement
  • The installers will make every effort to dispatch service personnel as quickly as possible to determine the cause of the leak and to take appropriate action. When your meter is installed, you will receive a phone number to call if there are any concerns or emergencies regarding the meter.
    Public Works - Water - Water Meter Replacement
  • Each radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique identification number is compared to your account record to ensure that there is a match.
    Public Works - Water - Water Meter Replacement
  • Neptune, the manufacturer, states the radio devices comply with FCC Part 15.247 Regulations.
    Public Works - Water - Water Meter Replacement
  • No, only ordinary electronics and batteries are inside the equipment.
    Public Works - Water - Water Meter Replacement
  • The transmitting devices operate in compliance with FCC 47 CFR Part 15 regulations, which require coexistence with other Part 15 certified devices. Within the 902-928 MHz frequency band, operation is limited to frequency hopping, direct sequence spread spectrum, and digital modulation intentional radiators. This rule facilitates multiple devices operating in the same location. This includes devices such as security systems, pacemakers, cell phones, and cordless phones. The meter/radio’s transmit signal is of very short duration (7 milliseconds), which further decreases the potential to interfere with other devices. For comparison, 7 milliseconds equates to approximately 1 minute per day of transmission time.
    Public Works - Water - Water Meter Replacement
  • No, this equipment does not monitor how many people are in the house or any personal activity. It is only capable of collecting the reading from the water meter and transmitting it to the receiver.
    Public Works - Water - Water Meter Replacement

Wakota Arena

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  • We have a wide variety of sizes available in both figure and hockey skates. Quantities are limited. There is a $2.00 fee for each rental, and the skates may not be taken out of the building.
    Wakota Arena

City Clerk

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  • Property tax payments are handled through Dakota County Property Taxation and Records.
    City Clerk
  • Both certified and non-certified birth and death certificates are available at Dakota County service and license centers.
    City Clerk
  • Marriage licenses are issued by Dakota County by calling 651-438-4313 or on the County's website.
    City Clerk

Engineering - Street Projects

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  • For Street Projects, the City holds an assessment hearing, usually in September or October. After the assessment amount is approved by the City Council, you have 30 days to pay the assessment to the City without any interest charged. After the 30 days, the City sends the assessments to Dakota County, and it will appear on your property taxes with interest over the number of years set by the City Council.
    Engineering - Street Projects
  • There is not a Senior Citizen discount on your assessment.
    Engineering - Street Projects
  • Dakota County handles levied assessments for the City of South St. Paul. Dakota County has a way to view tax information on the property. On the GIS website, click "Quick Search" and enter your property address. Typically a drop down menu appears, click on the address that references Tax Parcels. On the information that pops up, there is a link to "Tax Facts". Click on Tax Facts and review the 2 to 3 page document. For Special Assessments, look at the last page of the Tax Facts to find any levied assessments, what the assessment is for, and pay-off amounts.
    Engineering - Street Projects
  • The City Council has approved this assessment policy:
    Engineering - Street Projects
  • Under Minnesota Statutes, Section 435.193 to 435.195, the South St. Paul City Council may, in its discretion, defer the payment of these special assessments for any homestead property owned by a person 65 years of age or older for whom it would be hardship to make the payments. When deferment of the special assessments has been granted and is terminated for any reason provided by law, all amounts accumulated, plus applicable interest, become due. Any assessed property owner meeting the requirements of this law and Ordinance No. 746, adopted under it, may apply to the City Clerk on the prescribed form for such deferral of payments of these special assessments. If you qualify and wish a deferment, then contact the City Clerk at (651)554-3204.
    Engineering - Street Projects
  • A public improvement hearing is a consideration by the City Council of a street or alley construction or rebuilding, the installation of utility (water and/or sewer) lines or similar work which will be specially assessed against certain properties.
    Engineering - Street Projects
  • A Public Improvement hearing is held for one of two reasons: 1. a petition by 35% or more of the owners abutting the area to be improved, or 2. the Council may, by its own initiative, call for a hearing on a proposed improvement.
    Engineering - Street Projects
  • Aside from legal requirements, hearings are held for the purpose of encouraging citizen participation. It is true that the Council is responsible for ordering or abandoning a proposed improvement, but they do so only after they have heard the arguments by the affected residents.
    Engineering - Street Projects
  • An improvement petitioned by the citizens requires a simple majority (four (4) yes votes). A council initiated proposed improvement requires six (6) yes votes.
    Engineering - Street Projects

South St. Paul Municipal Airport

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  • You can either call us at 651-554-3350, or you can use the "Noise Complaint" button at the bottom of our webpage.  This button will direct you to a form that you can fill out.  It will then be sent to airport management staff.  If you want to be contacted, please ensure that you fill out your contact information.

    South St. Paul Municipal Airport
  • Our Hours of operation are:

    Monday - Friday -- 0800 - 1630 (8:00 AM to 4:30 PM)

    Saturday -- 1100 - 1830 (11:00 AM - 6:30 PM)

    Sunday --  0900 - 1530 (9:00 AM - 3:30 PM)

    Hours subject to change

    South St. Paul Municipal Airport
  • Our fuel is Self Serve.  The fuel points are open 24/7/365.  We have credit card readers at the fuel point.  We accept most major credit cards.  

    South St. Paul Municipal Airport
  • The Commemorative Air Force Museum is open Wednesdays and Saturdays 1000 - 1600 (10:00 AM - 4:00 PM). their website is: Commemorative Air Force Minnesota Wing

    South St. Paul Municipal Airport
  • They are usually in June and September.  Please go to the Commemorative Air Force Website, or call them at 651-455-6942,  for more information.

    South St. Paul Municipal Airport
  • At the current time we do not have any open City owned T-Hangars.  We have a wait list that you can add your name to.  We cannot forecast the length of time you will be on the list before you get a call.  We can take your contact information and pass it along to the hangar owners on the airfield.  One of them might be able to rent you a spot in their hangar.  If you think you would like to do that, please use the contact form.  Ensure that you have your name, phone number, email address, and type of aircraft (high or low wing).

    South St. Paul Municipal Airport
  • If you need an access card, please come to the airport office located at 1725 henry Ave, South St. Paul, MN 55075 during normal business hours.  We will be more that happy to get you a gate card.  The fee for a card is $21.43 (tax included).  If you only want to walk out and see some aircraft, you can come to the office and walk out onto the ramp area.

    South St. Paul Municipal Airport

Public Works - Boulevard Trees

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  • The City’s tree ordinance was last updated in 1969 as part of the City’s effort to address Dutch elm disease. Many of the policies that were enacted in 1969 are outdated and do not align with modern forestry practices. For example, the previous ordinance stated that only ash trees and maple trees could be planted in a boulevard, which does not promote tree species diversity. Diversity within tree species, genus, and family is crucial to protecting the community from a major tree loss due to an invasive insect or disease that wipes out one type of tree. Additionally, the previous tree ordinance did not include boulevard width standards which led to large shade trees being planted in small boulevards where they outgrew the space in which they were planted and damaged the sidewalk, curb, and underground utilities. 

    Approximately 90-95% of tree roots exist in the top 3 feet of soil, and more than half are within the top 1 foot of soil.  From a tree’s perspective, small boulevards lack adequate soil volume and this requires tree roots to grow into any nearby crevice with soil and oxygen. Boulevard trees with roots that encroach a sidewalk or street are more susceptible to root cutting during infrastructure work which leads to reduced health, reduced anchoring ability, and windthrow (where a tree is uprooted and tipped over by wind). 

    Public Works - Boulevard Trees
    • Clarifies that trees are allowed in a boulevard if the boulevard has at least 5 feet of width. 
    • Updates standards for boulevard trees including species, size, and spacing requirements from curbs, sidewalks, crosswalks, and intersections. 
    • Creates a residential boulevard tree work permit that residents of South St. Paul can get if they want to plant, prune, or otherwise maintain a boulevard tree. 
    • Makes it clear that the City will only get involved in a tree dispute on private property if the diseased, damaged, or dead tree is a public nuisance that poses a threat to a public space such as a street, public sidewalk, public park, or public trail.

     

    Public Works - Boulevard Trees
  • The new tree ordinance was the result of nearly two years of study with input from the Planning, Engineering, and Public Works departments and a careful analysis of South St. Paul’s existing built environment.  The City does not have a forester on staff and contracted with consultant group WSB to secure a forester who is also an ISA-certified arborist to assist with the ordinance update. The forester has brought a wealth of experience and knowledge about how other communities have handled this issue as well as the most recent research from the University of Minnesota.

    Public Works - Boulevard Trees
  • Shade trees grow best in boulevards at least 8 feet wide where there is adequate soil volume. In boulevards that have less than 8 feet of width, there is not enough soil volume to support a healthy mature tree. Tree roots continue to grow beyond the small space and push into adjacent sidewalks, curbs, sewer and water lines. Unfortunately, very few streets in South St. Paul have boulevards that are at least 8 feet wide. Most of South St. Paul’s boulevards are 7 feet or less in width and many boulevards are only 3 feet in width.

    Boulevard trees are an important part of South St. Paul’s community character and the City’s 2040 Comprehensive Plan calls for trees along all residential streets where boulevard widths allow. Based on tree root research, there are several small and medium tree species that grow well in a boulevard as narrow as 5 feet. Unfortunately, these trees need more soil volume than a 3- or 4-foot boulevard can provide over their life span. There simply is not enough room for their root systems, and there will be conflicts with infrastructure.

     As trees grow and their root systems expand, the City’s curb and gutter, sidewalk, and underground utilities are damaged, and tree root systems are damaged in the process of repairing them, making the trees more susceptible to being tipped over by wind. The City is required to ensure sidewalks are accessible to all users and estimates approximately $1,000,000 in infrastructure improvements are needed due to existing tree root conflict in boulevards less than 5 feet.

     

    Public Works - Boulevard Trees
  • Unfortunately, there are no exceptions to the 5-foot greenspace requirement for boulevard trees on residential streets. Commercial streets such as Southview Boulevard which have boulevard trees in planters, grates, or other types of special installations that control their root growth may be granted exceptions by the City Engineer on a “case by case” basis.

    For streets with narrow boulevards that cannot accommodate a shade tree, the City does still want to provide residents with options for beautifying their street. As part of the ordinance update, the City expanded the list of alternative plantings that are legally allowed in City boulevards in addition to grass. The City now officially allows plantings and landscaping materials in the boulevard as long as they do not exceed 3 feet in height and do not overhang the sidewalk, street, or alley. Fences, berms, boulders, and retaining walls are not allowed in boulevards and plantings that are close to an intersection, alley, driveway, or public utility fixture need to be kept at 18 inches of height or less.

    Public Works - Boulevard Trees
  • Residents are always welcome to plant trees on their private property. When planted in a front yard, private shade trees provide many (if not more) of the same benefits as boulevard trees.  Trees planted in private yards instead of boulevards tend to live longer after reaching maturity and this provides greater ecosystem benefits to the community. No permit is required to plant a tree on private property, but residents should call 811 for utility locates before digging in their yard. The Minnesota Department of Natural Resources (DNR) and University of Minnesota offer good resources on tree selection. 

    Long term, each neighborhood can work with the City to bring back their boulevard trees. Residential streets are reconstructed roughly once every 50 – 70 years. Before a reconstruction project begins, the City will host meetings with the neighborhood to determine how the new street will be designed. The City generally tries to ensure that all new residential streets have at least 5-foot-wide boulevards if conditions allow. The City encourages residents to get involved in the design process to ensure that boulevards are sized appropriately for the type of trees that they would like to see on their street.

    Public Works - Boulevard Trees
  • If there is a pink “X” on the tree in front of your house or in your boulevard, that means it has been recognized as a publicly owned diseased or dying tree. It will be removed by the City as funding and staff time permits, often within the next year or two. Due to EAB, over 800 trees must be removed from South St. Paul’s boulevards. Tree work is handled by the Streets Department, which is a part of the Public Works Department. They are also responsible for road maintenance, plowing, street sweeping, sidewalk inspections, and other street maintenance needs. The Streets Department handles a significant amount of tree removal and stump grinding “in-house” with its own staff and equipment but there is also an annual budget to hire third party contractors to assist with tree removal and stump grinding. 

    The Streets Department is working hard to complete ash tree removals whenever possible but there is limited staff available, and it is very time-consuming to complete these removals. The Streets Department prioritizes the removal of boulevard trees that are at the greatest risk of falling. These high priority trees are the ones where the bark has fallen off completely and smaller twigs are falling on sidewalks and streets. 

    Public Works - Boulevard Trees
  • The City has a budget for tree work and that budget is currently dedicated to the removal of dead and dying trees in parks and boulevards. In September 2017, the City completed a tree inventory of its parks and boulevards and determined that it owned 1,724 ash trees which are now all either dead or dying due to emerald ash borer. These publicly owned ash trees are a total loss and are in the process of being removed. The removal effort was originally on schedule to be completed sometime in 2026 or 2027 but ash trees are dying very rapidly and becoming hazardous so the City is exploring what the cost would be to hire additional 3rd party contractors to speed up the work. 

    The City has successfully obtained two grants from the DNR to help with the removal and replacement of some trees that were killed by emerald ash borer. Kaposia Landing, Kaposia Park, Lorraine Park, Northview, and parts of the 7th Avenue boulevard have received new trees through the DNR grant program. Currently, City replanting projects are completely reliant upon grant dollars since the budget for tree work is entirely dedicated to tree removal.

    When a residential street is reconstructed, part of the project budget goes towards planting new trees in the boulevard. Street reconstruction projects are funded through a combination of general fund dollars and assessments against benefitting properties. The City has a Capital Improvement Plan (CIP) which lays out a roadmap for which streets need to be reconstructed in upcoming years.

    Public Works - Boulevard Trees
  • If your boulevard is at least 5 feet wide, you do not need to wait for the City to plant a boulevard tree. You can download the “Boulevard Tree Work Permit” application and apply for FREE permit to plant your own tree in the boulevard. The City must approve your tree variety and tree location to make sure that your new tree will adhere to the ordinance and will not conflict with infrastructure. The City will not approve any boulevard tree work permits for boulevards that are less than 5 feet in width. Residents can download the permit application at here. Please read thoroughly before submitting.

    For more information, visit our trees section or call 651-554-3225.

    Public Works - Boulevard Trees

2024 Parks Master Plan

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  • The Parks Master Plan is a high-level plan for the parks system that is updated every 10-20 years. It is not a final construction plan for each park, it is a framework for making improvements to each park as funding is available. It may be possible to implement a small project using just the Parks Master Plan but almost all large projects will require additional design work and construction planning. Very large projects (i.e.  a new public pool) may require more public engagement in addition to design work and construction planning.

    The City is hoping to pay for many park improvement projects with the help of grant funding. Most grant-making organizations are not willing to fund projects that are not “fully baked” with clearly demonstrated community support. Having an up-to-date parks master plan is very important if the City wants its grant applications to be taken seriously. 

    2024 Parks Master Plan
  • Landscape architecture is a specialized profession that involves specific training. The City does not have any landscape architects on staff and there are no “in-house” City employees who have the right qualifications to oversee the technical aspects of updating the Parks Master Plan. Because of this, the update is being handled by a project team that includes City Staff and a qualified consultant group that was selected via an open Request for Proposal (RFP) process. 

    The City received three proposals in response to the RFP. A selection committee advised the City Council to go with a proposal from consultant group HKGI. The HKGI proposal was impressive and had the lowest total cost of the three proposals. The City Council approved a contract with HKGI at their June 5, 2023, meeting to update the Parks Master Plan. The not-to-exceed cost for the contract is $69,600 and there is also an $800 budget for reimbursable expenses. 

    2024 Parks Master Plan
  • The updated Parks Master Plan was prepared over the course of a full year with careful analysis, discussions with the City Council and advisory commissions, and robust community engagement. The community engagement included online and mailed surveys, in-person engagement at community events, an open house at the new library, and interactive online maps. A full draft of the proposed plan was released on the City’s website on August 5, 2024 and the community has been invited to review the plan and provide feedback. The plan is now being brought to the Planning Commission, Parks and Recreation Advisory Committee, and the Sustainability Task Force. Each group will be invited to provide feedback before the plan is brought to the City Council for final review.

    2024 Parks Master Plan
  • The community’s ballfields are fully utilized during peak times. Reducing the number of ballfields would have a tangible impact on local ball teams.

    2024 Parks Master Plan
  • The City maintains eleven (11) playgrounds in city parks throughout the community. Nine (9) of the playgrounds were built in the early 1990’s using funding that was approved in a parks referendum that passed in 1990. The average useful life of a playground is roughly 20 years so all nine (9) of these playgrounds are at the end of their useful life. Replacement pieces are no longer being made for 30-year-old playground equipment which means that play structures often must be blocked off if something breaks. The City has plans to replace all nine (9) of the worn-out playgrounds in the coming years and the Preliminary 2025 Budget and Capital Improvements Plan (CIP) call for replacing several playgrounds in 2025.

    2024 Parks Master Plan
  • Many Minnesota communities built outdoor swimming pools during the 1930’s through the 1960’s. The Northview Pool in South St. Paul was constructed in 1956. Even with proper maintenance, outdoor swimming pools do not last forever. Almost all the pools that were built in Minnesota during the 1930’s through the 1960’s have reached the end of their useful lives and have either failed or are currently failing. Some communities have demolished their old pools without rebuilding them. Other communities have decided to rebuild or replace their failing pools which comes at a significant cost. The City of Apple Valley is moving forward with replacing its failing outdoor swimming pool, which is 9 years younger than the Northview Pool, at a cost of about $6.5 million. The City of Crystal is moving forward with overhauling its outdoor swimming pool, which is 12 years younger than the Northview Pool, at a cost of about $5.35 million.

    Historically, the South St. Paul community has been very focused on maintaining the “status quo” when it comes to aquatics. The voters have sent clear signals to the City Council over the years that they want the Northview Pool kept operational using short-term solutions (AKA band-aid solutions). The voters have rejected previous attempts at big picture solutions that came with a higher price tag. Here is a timeline of important milestones with the existing aquatics program:

    • In 1955, the City Council called for a referendum to fund the construction of the Northview Pool. Voters approved the referendum and $85,000 worth of bonds were issued to fund the construction of the pool.
    • The last time the voters agreed to make a significant investment in the community’s aquatics program was in 1990. Voters passed a referendum which authorized a $975,000 bond measure to replace playgrounds citywide and build the Splash Pool at Lorraine Park. 
    • The City did extensive planning for the future of the aquatics program in the late 1990’s. In 2001, the voters rejected a two-part referendum that would have done two things:
      • Spent $3.3 million to build a new full-size pool at Lorraine Park to replace McLain Pool which broke down in 1999 and was beyond repair. McLain Pool had been built in the 1930’s.
      • Spent $1.1 million to renovate the Northview Pool.
    • The City held a parks referendum in 2014 to fund big-ticket items from the 2005 Parks Master Plan. The City hired a professional consulting firm to conduct a survey of the community to determine which big-ticket items had community support and should be included in the referendum. Many voters indicated in the survey that they would “vote no” if the outdoor pools were part of the referendum so the pools were not included. Part of the problem was that voters did not agree what should happen next with the aquatics program. Many voters disagreed with the 2005 Parks Master Plan’s call for closing the Northview Pool and building a new aquatic center at Lorraine Park.
    • The Northview Pool was constructed in 1956 and is still operating with its original mechanical equipment which is now almost 70 years old. The mechanical equipment is past the end of its useful life and could fail at any time. If that happens, the Minnesota Department of Health (MDH) will require the pool to shut down. MDH already required the old kiddie pool at Northview Park to be shut down in 2009 and it was demolished shortly thereafter. 
    • The Northview Pool’s shell is still original and is in poor condition. The pool leaked roughly 12,000 gallons of water each day in 2023 but most of the leaking was temporarily resolved prior to the start of the 2024 pool season with the patching of surface cracks. 
    2024 Parks Master Plan
  • The City’s current parks master plan, which was approved almost 20 years ago in 2005, calls for closing Northview Pool and building a new aquatic center at Lorraine Park. Obviously, that never moved forward, and Northview Pool has continued to operate. The proposed 2024 Parks Master Plan avoids taking a stand on whether the City should consolidate aquatic facilities or continue to operate a split system where one pool is at Lorraine and one pool is at Northview. Instead, it lays out two different alternatives that the City could pursue:

    ALTERNATIVE 1:  The City maintains the “status quo” by demolishing the Northview Pool and rebuilding a new full-sized swimming pool in the same location. When the splash pool at Lorraine Park reaches the end of its useful life, the City will demolish the splash pool and rebuild a new splash pool at Lorraine Park.

    ALTERNATIVE 2: The City consolidates the aquatics program at Lorraine Park and builds a new full-sized swimming pool next to the splash pool. The City demolishes the Northview Pool and replaces it with a new set of park amenities. In the draft concept plan, Northview Park would receive a splash pad or similar water feature that would be shallow enough that it would not need to be staffed with lifeguards.   

    To determine which of the two alternatives moves forward, City will undertake a Pool Feasibility and Design Study which will launch in Fall of 2024. The City will need to partner with a consultant group that has extensive knowledge of pool construction and design. The City put out a Request for Proposal (RFP) earlier this summer and five (5) proposals were received by the August 27th submittal deadline.

    The City wants to do at least three things as part of the Pool Feasibility and Design Study:

    1. Analyze and refine the two concept plan alternatives for aquatic facilities at Northview Park and Lorraine Park that are presented in the 2024 Parks Master Plan. Provide capital and operating cost estimates and revenue generation assumptions for each of the two alternatives.
    1. After the cost estimates and revenue generation assumptions are prepared, conduct community engagement to reach consensus about which of the two concept plan alternatives voters prefer and are willing to financially support. Determine what level of overall financial support voters are willing to provide.

    After documenting the community’s consensus, the consultant team will give a recommendation regarding which alternative should move forward and provide an implementation strategy. The recommendation should include information that will help local leaders understand the service area of the pools, potential users, an appropriate fee schedule, economic development/business partnerships, and any other revenue opportunities or other opportunities that may help offset the cost of investing in new aquatics facilities.

    2024 Parks Master Plan
  • Representative Rick Hansen attempted to secure $500,000 from the State Legislature during the 2024 session for the City of South St. Paul to fully design a new pool to replace the Northview Pool. Unfortunately, the Legislature adjourned without passing a bonding bill and many communities had their funding goals frustrated.

    The consultant team that is selected to assist the City with the upcoming Pool Feasibility and Design Study will be asked to provide an implementation strategy for funding a new pool in South St. Paul. That will include advising the City Council about any outside funding sources that may be available to defray the cost of constructing a new pool.

    2024 Parks Master Plan
  • It is unusual and expensive for a small suburban community to operate two full-sized swimming pools at separate locations with separate mechanical systems, bathhouse buildings, concessions, and lifeguards. Public outdoor pools in Minnesota are a great amenity but they lose money, they do not make money. Revenue from admissions and concessions can help with operating costs but generally will not touch the capital costs of constructing the pool in the first place. In recent years, there have been labor shortages which have made it more difficult and expensive to find qualified lifeguards. This makes it even more challenging to operate two separate public pools that each need a team of lifeguards.

    The City understands that many residents love the “status quo” which is why it is being included as one of the alternatives. Preserving the status quo is going to be more expensive than consolidating aquatics facilities at Lorraine Park. The Pool Feasibility and Design Study will identify how expensive each alternative will be so that voters can make an informed choice about whether the added costs are worth it to preserve the “status quo.” Northview Park is significantly smaller than Lorraine Park which limits which types of pool design can be implemented. This will also be explored further in the Pool Feasibility and Design Study.

    2024 Parks Master Plan
  • Communities do sometimes get lucky and find a wealthy donor or grantmaking organization that is willing to fund or partially fund a big-ticket item in a public park. Some communities have also had success getting the State Legislature to assist with funding a recreational facility if it is a regional facility that serves many non-local users. The City of Crystal was successful in convincing the State Legislature that their outdoor pool serves many different communities and the State Legislature agreed to pay almost half of the $5.35 million cost of renovating their pool.

    If the City of South St. Paul does not receive a windfall in the form of “free” money provided by the State Legislature or a private donor, there are essentially only two ways to fund a big-ticket item. Smaller big-ticket items like playgrounds can be built into the annual budget and CIP if the City does just a few projects each year. A small playground typically costs at least $125,000 while a larger playground will cost upwards of $200,000. Very large big-ticket items like an outdoor swimming pool can generally only be afforded with borrowed money (i.e. bonding) and this would require a voter-approved referendum.

    Many people believe that a referendum is the fairest way to fund a large big-ticket recreational amenity like a swimming pool because the residents who vote for the referendum will get to use the new swimming pool while they are paying for it through increased property taxes. If residents do not want the big-ticket item and do not believe that it is worth the tax increase, they can vote down the referendum. It is worth noting that Northview Pool’s initial construction was paid for via a voter-approved referendum in 1955.

    Some community members have suggested during public engagement that the City should have raised taxes decades ago to establish a special fund that could be used now to build a new pool with cash and without a referendum. That type of approach is generally not politically feasible because it means that the people paying for the new pool may never even get to use it. It would be very unusual for elected officials to raise taxes on current residents to establish a fund to pay for future recreational amenities that will exclusively benefit future residents. 

    2024 Parks Master Plan
  • Kaposia Park is mostly comprised of wooded areas but there is a small open space on Conver Avenue that currently hosts two tennis courts. The soil in this area is unstable which means that the tennis courts have cracked and fallen into disrepair much more quickly than anticipated. The Parks Department has observed that the two tennis courts get little use and they do not believe that it is an appropriate use of taxpayer funds to restore the two tennis courts when they will just fall into disrepair again soon because of the unstable soils. 

    A “food forest” of fruit trees was viewed as a fun, low-cost, and low-impact way to utilize this existing open space in a manner that will work with its unstable soils. The City was surprised to receive feedback from residents living on Conver Avenue who stated that they like having the tennis courts in their neighborhood and want them restored so that they will be playable again. Some residents also expressed concern that a large food forest would become a community destination that would drive traffic to the neighborhood. Considering the feedback, the proposed Parks Master Plan has been amended with a compromise solution. The plan proposes installing one (1) tension-reinforced tennis court which will be more expensive to construct than a standard tennis court but should hold up and remain playable for many years even with the poor soil conditions. Fruit trees will be planted on the remainder of the site as a fun and low-cost way to use the existing open space. 

    2024 Parks Master Plan
  • The proposed picnic shelter will be completely open-sided so that it does not disrupt views and it can be given an elegant design that will complement the aesthetics of the area. The final location of the shelter is ultimately up to the City Council, but City Staff feels strongly that shelter should be in the north end of the park so that it can provide shade to families that are using the playground that is located on the north end of the park. Grandview Park is likely going to see a large uptick in usage because there is new residential development on Concord Exchange, and Grandview is the closest park with a playground. Grandview Park needs to have appropriate amenities that will support families using the park and it will become an even more attractive destination after its very old playground is replaced in 2025.

    2024 Parks Master Plan
  • No, the City is not planning to sell off any of its parkland. It is unclear exactly where this rumor started but City Staff wants to assure the public that there have been no discussions of selling off parkland for real estate development. Due to the way that it was acquired, some of the City’s parkland is subject to deed restrictions that require the land to continue to be used as a public park into perpetuity. 

    In 2021, the City purchased a 6.41-acre property next to Jefferson Park from the South St. Paul Public School District for $1 million. The 6.41-acre property was the former site of Jefferson School which was demolished in 2016. There were some discussions in 2020 and 2021 about what the “highest and best use” of the 6.41-acre property might be and there was some talk about housing development at that time. The City purchased the property from the School District with the primary goal of expanding Jefferson Park and the proposed Parks Master Plan calls for all of the 6.41-acre property to be officially added to Jefferson Park. The proposed plan does not call for any of this land to be sold off for real estate development.

    2024 Parks Master Plan

Pool Feasibility Study FAQ

9
  • It is unusual and expensive for a small suburban community to operate two large swimming pools at two separate locations which each have their own mechanical systems, bathhouse buildings, concessions, and lifeguards. Public outdoor pools in Minnesota are a great amenity but they lose money, they do not make money. Revenue from admissions and concessions can help with operating costs but generally will not touch the capital costs of constructing the pool in the first place. In recent years, there have been labor shortages which have made it more difficult and expensive to find qualified lifeguards. This makes it even more challenging to operate two separate public pools that each need a team of lifeguards.

    Currently, families with young children generally go to Lorraine Splash Pool and families with older children generally go to Northview Pool. Neither existing pool facility has the right design features to entertain a family with children of all ages, and this has a very real and very negative impact on total attendance numbers. JLG Architects has advised that the City should see a significant increase in total attendance numbers if it builds a “fun for the whole family” aquatics facility that includes both a full-sized swimming pool and a spray feature for young children. This will help the aquatics program bring in more revenue to offset operating expenses.

    Pool Feasibility Study FAQ
  • The proposed aquatics center would be designed to have pool options for children of all ages since it would be replacing both existing pools-Lorraine Splash Pool and Northview Pool. The $8.55 million estimated price tag includes the cost of building a new program pool that is like Northview Pool except that it would have a zero-depth beach entry and waterslides AND the cost of building a young children’s play area with a spray feature. The price tag would also include the cost of replacing/upgrading the parking lot and constructing a new support building with restrooms, changing rooms, and concessions.

    Pool Feasibility Study FAQ
  • It would likely cost almost as much if not more money to renovate the existing pools as it would to construct a new aquatics facility. It is difficult to control the budget of a pool renovation project because you might encounter issues you were not expecting once you start taking the pool apart. A new pool will last much longer than a renovated pool and building a new aquatics facility is the most cost-effective option for South St. Paul taxpayers.

    Pool Feasibility Study FAQ
  • JLG Architects has prepared some very preliminary estimates of operating costs. An outdoor aquatics center would cost between $250,000-$350,0000 annually to operate. An indoor aquatics center would cost between $1.1 million- $1.3 million annually to operate.

    Northview Pool has a $116,547 budget for 2025. The Lorraine Park Splash Pool has a budget of $99,149 for 2025. However, both pools are at the end of their useful lives and require substantial “above and beyond” emergency investments each year to keep them operating which makes the facilities difficult to budget for. The Northview Pool went over budget by almost $28,000 in 2024 and the Lorraine Splash Pool went over budget by almost $20,000 in 2024.

    Pool Feasibility Study FAQ
  • Public pools and community centers do not make money. In addition to paying the capital costs to build the facility in the first place, local taxpayers in many communities must contribute an annual operating subsidy because these types of facilities often do not generate enough revenue to fully cover their annual operating expenses.   Public pools and community centers are an amenity, and they should be primarily tailored towards local needs since it is the local taxpayers who will be responsible for covering the annual operating subsidy if one is needed. That being said, making the facility inviting enough to attract non-residents can bring in additional revenue to help offset operating costs and reduce the size of the annual subsidy.

    Pool Feasibility Study FAQ
  • The City will try to get State funding and private donor funding to help bring down the cost of building a new aquatics facility. The State Legislature recently agreed to pay for almost half of the $5.35 million cost of renovating the City of Crystal’s swimming pool, but Crystal operates a regional pool that serves many non-residents. The City of South St. Paul was not successful in its efforts to get bonding dollars for the aquatics program during the Minnesota Legislature’s 2025 session. The City will try again during the 2026 Legislative Session.

     The State Legislature imposed a two-year moratorium on new local sales taxes during their 2023 session and they will not consider allowing any cities to implement a local sales tax until 2026 at the earliest. The City of South St. Paul did study this issue several years ago and it was determined that relatively few non-residents shop and dine in South St. Paul so a local sales tax would primarily affect existing city residents.

     Some community members have suggested during public engagement that the City should have raised taxes decades ago to establish a special fund that could be used now to build a new pool with cash and without borrowing money. That type of approach is generally not politically feasible because it means that the people paying for the new pool may never even get to use it. It would be very unusual for elected officials to raise taxes on current residents to establish a fund to pay for future recreational amenities that will exclusively benefit future residents.

    Pool Feasibility Study FAQ
  • Members of the pool feasibility study team had meetings with South St. Paul School District Leadership to discuss the potential for collaboration. An outdoor swimming pool, which was identified as the overwhelming preference by community members through the City’s public engagement process, does not meet the School District’s needs. Many school districts welcome ownership of an indoor swimming pool but that was not within the scope of this project.

    The project team has determined that it would cost roughly $11 million to build an indoor aquatics center in South St. Paul but this type of facility would only be large enough to accommodate the community’s recreational needs. The aquatics center would need to be much larger to accommodate a large enough lap pool to support the competitive swimming and the cost would likely increase by at least $8 million for a total project cost of $19-$21 million, substantially increasing the financial impact of the project on local residents and businesses. The School District’s swim team program is currently very small and has a small number of participants. The School District also uses their existing indoor pool for gym classes and swimming lessons in addition to offering some community open swim time.

    The project team has heard feedback from many community members that the School District’s indoor pool at Central Square is kept at a low temperature to make it better suited for competitive swimming. The colder water makes the facility less pleasant for recreational users. There would be some logistical challenges such as water temperature to be worked through if the City and the School District wanted to collaborate on an indoor aquatics center at some point in the future when the Central Square pool is at the end of its useful life.

    Pool Feasibility Study FAQ
  • There are already many indoor and outdoor regional pools in the area that can be easily reached by any SSP resident who has access to a car. Community members have consistently expressed that one of the main reasons why they love the Northview Pool is that it is a rite-of-passage for middle school students and teenagers to go to the pool by themselves by walking or riding their bike. Northview Pool is a community pool that is easily accessed by community members. It is very unlikely that a regional pool would be built in South St. Paul due to space constraints so any new regional pool in Dakota County would likely require a car trip and would not be that much more convenient than existing regional pools. Ramsey County and Anoka County both operate large regional pools, but they built their pools at large County-owned regional parks.

    Pool Feasibility Study FAQ
  • JLG Architects has warned against pursuing this type of project. There is no cost-effective way to seasonally enclose an outdoor swimming pool with a proven technology. A retractable roof system that has enough insulation to allow year-round swimming would be enormously expensive and would be financially out of reach for South St. Paul. Baldwin, Wisconsin launched a project in 2021 to build an outdoor pool that can be enclosed during the winter with an inflatable sports dome. This is not a proven technology, and there are enough downsides to this approach that it is not recommended at this time. There are substantial labor costs and logistical challenges involved with erecting, taking down, and storing the dome each year. The dome itself has a limited lifespan and will need to be replaced periodically with a substantial cost.

    Pool Feasibility Study FAQ

Permit Parking Phase-Out

10
  • Section 58-103 of the City Code states that the City Council can establish a permit parking zone if they adopt a finding that the occupants of dwellings in a residential area do not have adequate on-street parking. The City Code does not set any objective criteria for making this determination and leaves the decision completely up to the City Council on a case-by-case basis. The City currently has three permit parking zones: 

    1. The permit parking zone by McMorrow Field was established sometime in 1984 or 1985 but the records are unclear about the exact date of implementation.

     

    1. The permit parking zone on 6th Avenue North was established in July of 1993 by City Council vote. The zone was expanded in November of 1993 which set its current boundaries.

     

    1. The permit parking zone by McGuire Field at Lorraine Park was established on March 20, 1995  by City Council vote. The zone was expanded on June 5, 1995, which set its current boundaries. This permit parking zone has unique signage stating that a permit is only required during ballgames.
    Permit Parking Phase-Out
  • The City’s permit parking program operates in a very informal manner. There is a roll of parking permit stickers at the front counter at City Hall. Anyone who can prove that they live in one of the 3 permit parking zones is given up to 4 parking permit stickers for free to do whatever they want with. They can stick the permits in their own car’s window or give them to a friend to stick in their car’s window as guest parking. Parking permit stickers do not expire, so any car with an SSP parking permit in its window can park in all 3 zones for life, even if the resident no longer lives in a permit parking zone.

    All records related to parking permits are handwritten and kept in a 3-ring binder that appears to be several decades old. Because parking permits are issued for life and do not require annual renewal, it is impossible for City Staff to know which properties have active parking permits and which properties do not since residents move and/or replace cars without informing the City.

    Permit Parking Phase-Out
  • City Staff visited the permit parking zone near the high school and the permit parking zone near McMorrow field on different days in 2024, both on school days and on non-school days. None of the cars parked in the permit zone near McMorrow Field were displaying a permit. Less than half of cars parked in the permit zone by the high school were displaying a permit on the days that Staff visited. 

    The permit requirement near McGuire Field is only in effect during ballgames. The permit parking signs near McGuire Field result in ballgame attendees parking in front of houses just outside of the permit parking zone instead of parking within the zone. This is causing frustration for some residents who live just outside of the permit parking zone, and they have complained about this being unfair.

    Permit Parking Phase-Out
  • Very few communities in the Twin Cities metro operate on-street permit parking programs in residential areas. Residential permit parking programs are generally a “big city” solution for managing parking conflicts. Most cities with large permit parking programs charge an annual fee to cover the administrative costs of issuing and tracking parking permits. Minneapolis and Saint Paul each have a large number of permit parking zones and both cities charge $25 per year for each car that needs a parking permit. Residents living in permit parking zones in Minneapolis and Saint Paul must also purchase additional parking permits each year if they want their guests to be able to park on the street. 

    Permit Parking Phase-Out
  • Most suburbs in the Twin Cities use restricted parking signage to regulate the areas near their high schools instead of operating a permit parking program. Some examples of signs that communities put up along residential streets near their high schools include:

    West Saint Paul: “No Parking 8 AM-2 PM. Local Residents Exempt”

     North Saint Paul: “Resident Parking Only This Block on School Days 7 AM to 3 PM”

    Cottage Grove: "Resident Parking Only- 7 AM to 2:30 PM, Mon thru Fri, During School"

    Permit Parking Phase-Out
  • South St. Paul’s permit parking program is proposed to be retired this year for three main reasons: 

    1. Most of the permit parking signs in SSP are decades old, badly faded, and in need of replacement. This is a good time to reevaluate the permit parking program before the City incurs the expense of fabricating and installing new signs.

     

    1. Two of SSP’s three permit parking zones were established in the 1980’s and 1990’s in response to very specific conditions in neighborhoods that were next to busy city parks. Both parks have different usage conditions today and both parks have had their parking lots expanded in the years since the permit parking zones were created. In the case of McGuire Field, the permit parking signs are causing unintended problems. The signs are pushing ballgame attendees to park just outside the permit parking zone and walk to McGuire Field which is causing neighbors to complain about unfairness since some blocks have permit parking signs and others do not. 

     

    1. Regarding the high school area, most of the same benefits of permit parking can be achieved by putting signs up along 6th Avenue North that restrict parking to block residents during school hours. This type of signage can be enforced by the Police Department in response to complaints, so nothing will really change from the status quo. Most high schoolers do not want to get a parking ticket and will respond to restricted parking signs in the same manner as they would respond to permit parking signs.
    Permit Parking Phase-Out
  • The permit parking rules are enforced by the South St. Paul Police Department, but these rules are only enforced in response to complaints. Police Departments are not staffed to proactively monitor permit parking zones and most residential permit parking zones in the Twin Cities operate largely on the honor system with enforcement only done in response to complaints. Even Minneapolis and Saint Paul’s residential permit parking programs do not bring in nearly enough money with their $25 annual fees to cover the cost of proactive enforcement. 

    Permit Parking Phase-Out
  • McMorrow Field was redone following the 2014 parks referendum and now has much more off-street parking and no longer has softball facilities. The McGuire Field parking lot at Lorraine Park was expanded to add an additional 30 stalls in 1995 and now features 62 stalls total. This expansion took place three months after the permit parking zone was initially established. 

    Permit Parking Phase-Out
  • The City Council will vote on whether to de-establish the three permit parking zones at an upcoming meeting this spring or summer. If the three zones are officially de-established, Public Works will remove the existing signs and install new restricted parking signs near the high school.

    Permit Parking Phase-Out
  • Permit parking programs can be appropriate in residential areas with a severe parking shortage but there is no such parking shortage in any of SSP’s three permit parking zones. Even in areas where permit parking does make sense, this type of program benefits specific households at the expense of other households, and it requires City resources to manage. At a minimum, a permit parking program really does need to cover its own administrative costs (street sign replacement, permit printing and issuance, tracking of permits, etc.). If residents feel strongly that the permit parking program needs to be continued, City Staff can explore what it would take to overhaul the program and make it cover its own costs. Most likely, that would mean at least a $25 annual fee for each car that needs a permit and additional charges for guest parking permits. This could be a financial burden for some households and could be hard to justify when there is not a documented parking shortage in any of SSP’s three permit parking zones and high school parking issues can easily be addressed with signage. 

    Permit Parking Phase-Out

eUtility Billing

40
  • Here are the 3 steps taken by customers: 

    1. Customer accesses account via the City of South St. Paul website by clicking on the “Online Payments” button. 
    2. Customer locates and views bill and either enters payment information for a one-time payment or registers to schedule a payment. 
    3. Customer receives an email confirmation with their payment amount and payment process date.
    eUtility Billing
  • By registering, you have access to all of the features of the payment portal. These features include the ability to view all current bills, see previous bills and payment dates, access the online customer service system, go paperless, schedule payments for a specific dates, and sign up for Auto-Pay. You also avoid having to enter your payment information each time you pay a bill.

    eUtility Billing
  • Go to the City of South St. Paul website, click on Online Payments then View or Pay Bill Now. On the customer portal screen, click the Register Now button. Enter your customer and account numbers as they appear on your utility bill and click Submit. On the next screen, select the invoice by clicking the box to the left and click on Register Selected Invoices. You will be prompted to enter your email address and a password.

    eUtility Billing
  • The eUtility Billing screen gives instructions on where to find your customer number and account number on your utility bill.

    eUtility Billing
  • The eUtility Billing screen gives instructions on where to find your customer number and account number on your utility bill.

    eUtility Billing
  • You can link accounts by clicking Manage My Accounts in your customer portal. See the video on your account home screen under Support.

    eUtility Billing
  • You should view “Forgotten Password?” at the bottom of the login screen. You will need your customer account number and email address to retrieve your password. If you are unable to locate this information, you may call the City of South St. Paul, and they can provide you with the information.

    eUtility Billing
  • You will have 24/7 access to your account to review your bill, schedule a payment, and view your payment history.

    eUtility Billing
  • Going paperless is a two-step process, after you select paperless billing within your account, you will receive a paperless registration email. You must go to the Confirm button in the email to complete the process. You will get one reminder email; if you don’t complete the registration at that time the paperless enrollment will be canceled.

    eUtility Billing
  • If you did not intend to register for paperless bills, do not complete the registration as required in the email notification. Alternatively, you can sign into your account change the paperless billing by going to My Profile, Paperless Options and click the No button.

    eUtility Billing
  • No. You can make a one-time payment by entering your customer and account numbers, selecting the bill you want to pay and entering your payment information.

    eUtility Billing
  • Yes, each bill is presented in PDF and HTML format. Electronic storage is recommended because it saves paper and has a beneficial impact on our environment.

    eUtility Billing
  • Yes, you can print your bill and send your payment to the City. You can also pay your bill by cash, check, or credit card at City Hall or call 1-855-985-1090 to pay by phone

    eUtility Billing
  • There are no signup costs, subscription fees or transaction fees for online or phone payments.

    eUtility Billing
  • Yes, an email address is required for payment confirmation. A payment receipt is sent via email.

    eUtility Billing
  • You will need to enter your credit card or bank account information to make a payment. If you registered your account, you can save this information for future use. If you make a one-time payment, you will need to enter your credit card or bank account information as well as your customer and account numbers.

    eUtility Billing
  • You can pay by credit or debit card (the City accepts Visa, MasterCard and Discover) or you may pay by electronic check from your bank account (checking or savings).

    eUtility Billing
  • You can make payment or review your account 24 hours a day, 7 days a week. It is always a good idea to pay or schedule a payment at least few days before the due date to allow for processing time 

    eUtility Billing
  • Yes, the City of South St. Paul allows partial payments.

    eUtility Billing
  • Yes, the City of South St. Paul accepts prepayments on account; however you must register your account to do so. You cannot make a one-time payment on your account if there is no balance due.

    eUtility Billing
  • Under “How would you like to pay” go to the drop-down box and choose EFT Check.

    eUtility Billing
  • Yes, you may use one payment method for part of your bill and another payment method for the remainder of your bill. You must enter each payment as a separate transaction for each payment type.

    eUtility Billing
  • After you submit your payment, you will see a payment confirmation screen. The payment confirmation message will contain an approved number for credit cards or a processed number for electronic check. You will also receive a confirmation email. The email will include your customer and account number, invoice number, amount paid, and confirmation message. 

    eUtility Billing
  • Credit card transactions typically take 48 hours to settle. An authorization is issued immediately; however, it takes 48 hours for the money to be transferred.

    eUtility Billing
  • EFT transactions typically take 48 – 72 hours to settle.

    eUtility Billing
  • To verify that your payment has posted to your account, log into your account and select “View paid or closed invoices”. If you made a one-time payment, enter your customer and account number as if you were making a payment. You will see that the balance due on the invoice you selected will reflect the payment you made.

    eUtility Billing
  • Auto-Pay means that your bill will be paid automatically on the due date using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay.

    eUtility Billing
  • Yes, log into your account; under My Profile, select AutoPay. Click the Edit icon under Options on the right side of the screen. In the Edit AutoPay Setup window, click the No button and save. You can also cancel AutoPay by deleting all accounts and credit cards under Payment Methods.

    eUtility Billing
  • Under My Profile, Payment Methods, Select the Edit icon to the right of the payment option you would like to be your default and click the Default box in the pop-up window, then click Save.

    eUtility Billing
  • The Auto Pay date will not appear under scheduled payments. Auto Pay will be debited from the customer’s account on the due date.

    eUtility Billing
  • Auto-pay is an automated process which pays your balance in full each billing cycle on the due date; scheduled payments are manually entered by you for the date and amount you choose. You can also set up recurring scheduled payments.

    eUtility Billing
  • Yes, as long as it is changed before the date it was scheduled to be paid.

    eUtility Billing
  • You can continue to pay your bill through your bank. If you want to manage your payments through this portal, you will need to contact your bank and cancel your automated or scheduled payment before the payment is due (typically payments are made a couple days in advance of the due date, so don’t wait until the last minute).

    eUtility Billing
  • You and City of South St. Paul authorized staff. No one will have access to your financial information as all check routing numbers and credit card numbers are truncated, so you never have to worry about security. As a security precaution, we don’t even show your full financial information back to you.

    eUtility Billing
  • Your information is secure at all times. All of your financial information is Payment Card Industry (PCI) Compliant. This includes truncating (abbreviating) account numbers so that even the City of South St. Paul does not see your complete account information.

    eUtility Billing
  • PCI stands for Payment Card Industry and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information. If breaches are found on systems that are not PCI compliant, the major credit card companies have the ability to levy significant fines on the offending parties.

    eUtility Billing
  • If you are unable to find the information you need in your online payment history or open bills, please call the City of South St. Paul Utility Billing Customer Service at (651) 554-3209.

    eUtility Billing
  • Please call the City of South St. Paul Utility Billing Customer Service at (651) 554-3209.

    eUtility Billing
  • To prevent unauthorized access to customer accounts (and as required for Payment Card Industry (PCI) compliance), an escalating timeout and lockout procedure is in place. This security feature is triggered by repeated failed logins. If you get a lockout message while attempting to login, you should contact the City of South St. Paul Utility Billing Customer Service at (651) 554-3209.

    eUtility Billing
  • Check your spam folder on your email account. To ensure delivery of account related email notifications, you will need to add no-reply@invoicecloud.net to your safe senders list.

    eUtility Billing

Yard Waste Drop-Off Facility

5
  • November 16th, 2025.

    Yard Waste Drop-Off Facility
  • The yard waste site sits on land needed for two major City projects: the extension of Verderosa Avenue and the construction of a new Public Works facility. These projects begin in spring 2026. Rebuilding and operating the site would be costly, and the service can be replaced by nearby private options.

    Yard Waste Drop-Off Facility
  • Residents have several options:

    • Gertens Yard Waste Facility in Inver Grove Heights – accepts yard waste, brush, and tree debris; open 7 days a week, year-round
      • Gertans Bag - $0.75
      • Bag - $1.25
    • Davey Tree Service on Hardman Avenue – accepts tree debris and brush
      • Vehicle and small trailer - $15
      • Dump trailer - $50
    • Curbside collection – offered by most licensed waste haulers in South St. Paul
    Yard Waste Drop-Off Facility
  • No. South St. Paul has been the only city in Dakota County running a municipal yard waste drop-off. Most cities rely on private facilities and curbside service.

    Yard Waste Drop-Off Facility
  • Yes. The City will not reopen a municipal yard waste site after construction. Residents will continue to have convenient private and curbside options.

    Yard Waste Drop-Off Facility

Axon ALPR

7
  • It captures license plates and vehicle details. It does not capture faces or identify who is driving.

    Axon ALPR
  • It helps locate stolen vehicles, find wanted individuals and support investigations by giving staff a way to review plate reads tied to reported crimes.

    Axon ALPR
  • Only trained personnel with approved permissions. The system uses role-based access to maintain security.

    Axon ALPR
  • No. ALPR data remains within the department and Axon’s secure system.

    Axon ALPR
  • No. The system captures plate reads when a patrol vehicle encounters them. It does not track individuals or provide continuous location history.

    Axon ALPR
  • Plate read and hotlist hits are retained for 60 days. 

    Axon ALPR
  • You can review our ALPR policies and usage statistics on our transparency dashboard.

    Axon ALPR

FLOCK ALPR

8
  • They capture still images of license plates and general vehicle details as vehicles pass through public spaces. They do not identify drivers or passengers.

    FLOCK ALPR
  • It helps us identify stolen vehicles, locate wanted vehicles and support investigations. Real-time alerts help officers respond quickly. Reviewing past vehicle sightings helps us follow up on reported crimes.

    FLOCK ALPR
  • No. The cameras capture a vehicle only when it passes a fixed camera location. The system does not follow vehicles or monitor continuous movement.

    FLOCK ALPR
  • We maintain captured images and associated data for 30 days. 

    FLOCK ALPR
  • Only trained personnel with the proper permissions. Access is role-based, and each user’s activity is logged.

    FLOCK ALPR
  • No. We do not sell or share Flock Safety data with third parties. The information is used only for law-enforcement purposes that follow department policy.

    FLOCK ALPR
  • No. Flock cameras capture still images, not video footage.

    FLOCK ALPR
  • Our full policy and system usage information are available on our transparency dashboard.

    FLOCK ALPR

CONTACT US

  1. 125 Third Avenue N

  2. South St. Paul, MN 55075

  3. Phone: 651-554-3200

  4. Fax: 651-554-3201


  5. Staff Directory

We are in the process of assessing the accessibility of the City's website and its electronic documents to establish a plan to comply with and follow best practices set forth in website accessibility standards under Section 508 of the federal Workforce Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.0 A and AA.

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