Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Water Utility Billing
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Your water meter is located inside. It can be found in the basement where the water main enters your home. It is important to know where your main enters your home because this is also where a main shut-off valve is located.Water Utility Billing
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The City bills customers on a quarterly basis.Water Utility Billing
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You cannot always tell if you have a leak. Reading your meter last thing at night and first thing in the morning, will show if water was used. If water was used you should know where it is going. If the meter reading increased you may have a leak.Water Utility Billing
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Water Utility Billing
Billings are based on actual water consumed. It is possible that you may have a leak or other unintended use (toilet running, water softener continuously cycling, etc.). Meters cannot run fast; when a meter malfunctions it does not record the water flowing through it.
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Water Utility Billing
The City does not set up formal payment arrangements. Partial payments and pre-payments are accepted at any time. Any balance remaining after the due date will be assessed a penalty of 5% .